NoteMachine makes sure your customers’ money is always available and always accessible by providing one of the largest cash machine networks across the UK and beyond.

Why accepting cash is still important...

Urging retailers to keep accepting cash to protect the vulnerable

NoteMachine is concerned about recent moves by businesses to only accept card payments as it will severely impact those most vulnerable. Many of these people are currently self-isolating and rely on neighbours, friends and families to do their food shopping for them which needs to be done with cash.

Removing this payment method at such a critical time would be a devastating blow to many people. It is essential that supermarkets, pharmacies, convenience stores, take-aways and all other businesses continue to accept both cash and card payments as another vital way we can work together to support the most vulnerable in our communities.

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Covid 19 Update from NoteMachine

During these uncertain times, NoteMachine employees are working hard behind the scenes to ensure Cash, through its network of Cash Machines, continues to be available to all across the UK.

Keeping our ATM sites running is paramount to the country and we have CIT operatives filling the ATMs, engineers servicing them, our helpdesk managing calls from the public as well as all the other departments that support them and the business.

Now at a time when bank branches have shut, people are relying on cash to budget and others are helping the most vulnerable to ensure they have food and groceries; NoteMachine staff continue to keep the ATM network available to all.

 

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Our Free to Use cash machine estate continues to provide free access to cash during this period of COVID restrictions.

Providing Free Access to Cash is now more essential than at any other time.

However due to these restrictions, some businesses are being forced to close and this may disrupt the availability of some of our Cash Machines at these locations.

We apologise for any inconvenience this may cause. Should you experience any problems please contact our customer service centre on 0800 068 9368.

What makes us different?

  • One of Europe’s leading ATM businesses
  • A successful track history in running ATM estates
  • All our key services are in-house and UK-based
  • Dedicated Research & Development department
  • 24/7, 365-day Customer Service Centre
  • National team of engineers and support service
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Introducing NM Innovations

The NM1 Branch in a Box is an all-in-one banking solution for retailers that delivers the branch of tomorrow through a single supplier.

With an unrivaled selection of end-to-end services, from shoplifting and security to ATM installation and management, we utilize the established services of the NM Money Group to deliver efficiency and drive down costs. The NM1 Branch in a Box is an all-in-one banking solution for retailers that delivers.

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24/7 ATM support

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Cash & Covid-19

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ATMs for Retail

The perfect cash machine for you and your customers

A NoteMachine ATM gives your customers a reason to keep coming back to your business and spending more.

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Have an ATM with someone else?

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Services for Financial Institutions

Offering a complete and convenient ATM estate service

We work with many high street banks and building societies, offering all-in-one management solutions for their ATM networks, whether remote or in-branch. We’re proud of the reputation we’ve built for integrity and exceptional service.

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21,000,000,000

Transactions in the last 12 months

11,000

Cash machines and growing

27,000,000

People using our ATMs every month

NM Vault

Rapid and secure cash deposits

A brand new offering from the from the NM Money Group, NM Vault is a new secure cash deposit service. Simply deposit your cash by 4pm and it's in your bank the next working day.

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ATM Branding

The cost of running a remote ATM network has become unsustainable for a number of financial institutions in the UK.

NoteMachine has been successful in acquiring non-branch ATM networks from a number of high street banks and building societies. We would welcome the opportunity to acquire further ATM estates.

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PRA urges Chancellor to ensure all ATMs are free to use during lockdown

The Chancellor Rishi Sunak has been urged to ensure all ATMs operate as 'free to use' during the COVID-19 lockdown, in a collaborative letter involving the Petrol Retailers' Association.

Merril Boulton · 14 April, 2020

The Chancellor Rishi Sunak has been urged to ensure all ATMs operate as 'free to use' during the COVID-19 lockdown, in a collaborative letter involving the Petrol Retailers' Association.

“Never has the widespread availability of cash been so important, particularly that which is free to access,” said Brian Madderson, chairman of the PRA which has contributed to and signed a letter to the Chancellor alongside Positive Money, Rural Services Network, Responsible Finance, and Note Machine, in order to encourage the Treasury to put access to cash legislation as an immediate priority."

The PRA have previously written to the Chancellor regarding this issue, leading to the announcement during the March Budget of access to cash legislation being brought forward, but the collaborative group have said that there is not the time to wait for this to happen, and the Government must act immediately.

They are asking for the Government to reverse the cuts made to the interchange fee paid by banks to ATM providers for cash withdrawals for the duration of the COVID-19 crisis, as without this, ATM providers will have to stop their delivery operations, closing a majority of their machines and switching the remaining ones to pay to use. The coronavirus outbreak has further impacted ATM infrastructure, as the providers have seen revenues cut in half over the last two weeks due to the lockdown.

Madderson continued: “Hundreds of thousands of vulnerable people depend on cash for their daily lives, such as for food that is being delivered for them, so making this service free to access is essential for minimising the impact of COVID-19 on them and their communities.

See the original article on Forecourt Trader

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A rewarding career is waiting

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We’re always on the lookout for enthusiastic people to be part of our growing, successful business.

Don’t worry about previous experience, most important is an understanding of what makes great service, and a passion to work as part of a customer-focused team. Sound like you?

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