NoteMachine makes sure your customers’ money is always available and always accessible by providing one of the largest cash machine networks across the UK and beyond.

Why accepting cash is still important...

Urging retailers to keep accepting cash to protect the vulnerable

NoteMachine is concerned about recent moves by businesses to only accept card payments as it will severely impact those most vulnerable. Many of these people are currently self-isolating and rely on neighbours, friends and families to do their food shopping for them which needs to be done with cash.

Removing this payment method at such a critical time would be a devastating blow to many people. It is essential that supermarkets, pharmacies, convenience stores, take-aways and all other businesses continue to accept both cash and card payments as another vital way we can work together to support the most vulnerable in our communities.

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Covid 19 Update from NoteMachine

During these uncertain times, NoteMachine employees are working hard behind the scenes to ensure Cash, through its network of Cash Machines, continues to be available to all across the UK.

Keeping our ATM sites running is paramount to the country and we have CIT operatives filling the ATMs, engineers servicing them, our helpdesk managing calls from the public as well as all the other departments that support them and the business.

Now at a time when bank branches have shut, people are relying on cash to budget and others are helping the most vulnerable to ensure they have food and groceries; NoteMachine staff continue to keep the ATM network available to all.

 

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Our Free to Use cash machine estate continues to provide free access to cash during this period of COVID restrictions.

Providing Free Access to Cash is now more essential than at any other time.

However due to these restrictions, some businesses are being forced to close and this may disrupt the availability of some of our Cash Machines at these locations.

We apologise for any inconvenience this may cause. Should you experience any problems please contact our customer service centre on 0800 068 9368.

What makes us different?

  • One of Europe’s leading ATM businesses
  • A successful track history in running ATM estates
  • All our key services are in-house and UK-based
  • Dedicated Research & Development department
  • 24/7, 365-day Customer Service Centre
  • National team of engineers and support service
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Introducing NM Innovations

The NM1 Branch in a Box is an all-in-one banking solution for retailers that delivers the branch of tomorrow through a single supplier.

With an unrivaled selection of end-to-end services, from shoplifting and security to ATM installation and management, we utilize the established services of the NM Money Group to deliver efficiency and drive down costs. The NM1 Branch in a Box is an all-in-one banking solution for retailers that delivers.

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24/7 ATM support

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Cash & Covid-19

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ATMs for Retail

The perfect cash machine for you and your customers

A NoteMachine ATM gives your customers a reason to keep coming back to your business and spending more.

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Services for Financial Institutions

Offering a complete and convenient ATM estate service

We work with many high street banks and building societies, offering all-in-one management solutions for their ATM networks, whether remote or in-branch. We’re proud of the reputation we’ve built for integrity and exceptional service.

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21,000,000,000

Transactions in the last 12 months

11,000

Cash machines and growing

27,000,000

People using our ATMs every month

NM Vault

Rapid and secure cash deposits

A brand new offering from the from the NM Money Group, NM Vault is a new secure cash deposit service. Simply deposit your cash by 4pm and it's in your bank the next working day.

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ATM Branding

The cost of running a remote ATM network has become unsustainable for a number of financial institutions in the UK.

NoteMachine has been successful in acquiring non-branch ATM networks from a number of high street banks and building societies. We would welcome the opportunity to acquire further ATM estates.

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VICTORIA BISCHOFF: We can't afford to lose cash, as grubby card machines pose a similar risk to coins and notes

If you're spending more than the £45 contactless limit, you either have to use a grubby card machine, or hand over cash. Yet despite both options posing a similar health risk for those who do not wash their hands regularly, it is only cash that is being demonised as a possible means of catching coronavirus.

By Victoria Bischoff for The Daily Mail

There is no doubt that the most hygienic way to pay for something is with a tap of a contactless card.

But if you're spending more than the £45 contactless limit, you either have to use a grubby card machine, or hand over cash.

Yet despite both options posing a similar health risk for those who do not wash their hands regularly, it is only cash that is being demonised as a possible means of catching coronavirus.

As we reveal, this scaremongering is troubling, with more and more shops up and down the country ditching coins and notes altogether.

Britain is nowhere near ready to go cashless. We have been told time and again that if we do not act now to protect cash, we will leave millions of elderly, vulnerable people and rural dwellers behind. And while technology can be brilliant, it is also temperamental.

When the Visa payment system crashed in June 2018, thousands were left stranded at supermarket checkouts unable to use their cards.

That day should have served as a wake-up call for the powers that be over the chaos we'd face if there was a more serious system failure, and we didn't have cash as an alternative payment method.

With bank branches closing at a record pace, many small business owners have already had to ditch cash because it is too costly and time-consuming to travel miles each day to deposit takings.

If more businesses follow suit due to the pandemic, banks will have yet another excuse to shut even more branches and cash machines — which would be devastating for the many who rely on them for everyday banking.

In his March Budget, Chancellor Rishi Sunak pledged to introduce new laws to protect cash, and it is vital he acts on this promise.

If he waits until the coronavirus threat has passed, we could find that cash has already been thrown on the scrapheap — hastened to its demise by pressure from firms who stand to benefit financially if we all switch to cards.

Ministers have said throughout the current crisis that we should be guided by the science.

Well, the experts say that if we all wash our hands regularly, touching cash is no riskier than touching any other hard surface, such as a shopping basket. So let's take heed and refuse to allow corona-phobia to kill off our cash.

Flying the flag

Money Mail has repeatedly highlighted how travel firms are refusing to refund holidaymakers for cancelled trips.

But one airline and package holiday provider is emerging as something of a hero amid the chaos.

One reader, Mike, described Jet2 as 'a beacon of light'. He said that after requesting a refund for a cancelled trip, there was no pressure to take a voucher.

The money was back in his bank account within six days — two weeks before his planned departure date.

Another reader, Nigel, said he received his money back for a cancelled city break within just 48 hours. And Anne, who also received a swift refund for her cancelled flight to Cyprus, said: 'Jet2 has been brilliant and deserves huge recognition for going above and beyond.'

Perhaps other travel firms should take note that all of these readers said the excellent service they had received at such a difficult time meant they would most certainly be using Jet2 for future holidays.

Delivery horror

Over the past few weeks we have exposed how vulnerable families are going weeks without vital supplies, with many forced to stay up into the small hours to get a supermarket delivery slot.

The response to our investigation was one of the biggest we've seen in recent memory, so thank you.

We have now sent a dossier of hundreds of your emails (with personal details removed) to the Environment, Food and Rural Affairs Committee, to be considered as part of its inquiry into food supply during the pandemic. We will update you as soon as it publishes its findings.

In the meantime, good luck with the vital business of getting some food in your fridge.

See the original article on VICTORIA BISCHOFF: We can't afford to lose cash, as grubby card machines pose a similar risk to coins and notes

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