NoteMachine makes sure your customers’ money is always available and always accessible by providing one of the largest cash machine networks across the UK and beyond.

Why accepting cash is still important...

Urging retailers to keep accepting cash to protect the vulnerable

NoteMachine is concerned about recent moves by businesses to only accept card payments as it will severely impact those most vulnerable. Many of these people are currently self-isolating and rely on neighbours, friends and families to do their food shopping for them which needs to be done with cash.

Removing this payment method at such a critical time would be a devastating blow to many people. It is essential that supermarkets, pharmacies, convenience stores, take-aways and all other businesses continue to accept both cash and card payments as another vital way we can work together to support the most vulnerable in our communities.

Find out more

Covid 19 Update from NoteMachine

During these uncertain times, NoteMachine employees are working hard behind the scenes to ensure Cash, through its network of Cash Machines, continues to be available to all across the UK.

Keeping our ATM sites running is paramount to the country and we have CIT operatives filling the ATMs, engineers servicing them, our helpdesk managing calls from the public as well as all the other departments that support them and the business.

Now at a time when bank branches have shut, people are relying on cash to budget and others are helping the most vulnerable to ensure they have food and groceries; NoteMachine staff continue to keep the ATM network available to all.

 

Find out more

Our Free to Use cash machine estate continues to provide free access to cash during this period of COVID restrictions.

Providing Free Access to Cash is now more essential than at any other time.

However due to these restrictions, some businesses are being forced to close and this may disrupt the availability of some of our Cash Machines at these locations.

We apologise for any inconvenience this may cause. Should you experience any problems please contact our customer service centre on 0800 068 9368.

What makes us different?

  • One of Europe’s leading ATM businesses
  • A successful track history in running ATM estates
  • All our key services are in-house and UK-based
  • Dedicated Research & Development department
  • 24/7, 365-day Customer Service Centre
  • National team of engineers and support service
Find out more

Introducing NM Innovations

The NM1 Branch in a Box is an all-in-one banking solution for retailers that delivers the branch of tomorrow through a single supplier.

With an unrivaled selection of end-to-end services, from shoplifting and security to ATM installation and management, we utilize the established services of the NM Money Group to deliver efficiency and drive down costs. The NM1 Branch in a Box is an all-in-one banking solution for retailers that delivers.

Find out more

24/7 ATM support

Our advisers are there to help

Technical help videos

Find the simple solution on screen

Customer callback

Got a question? let us ring you

Cash & Covid-19

Find out more

ATMs for Retail

The perfect cash machine for you and your customers

A NoteMachine ATM gives your customers a reason to keep coming back to your business and spending more.

Find out more

Have an ATM with someone else?

Let us show you why you should swap...

Services for Financial Institutions

Offering a complete and convenient ATM estate service

We work with many high street banks and building societies, offering all-in-one management solutions for their ATM networks, whether remote or in-branch. We’re proud of the reputation we’ve built for integrity and exceptional service.

Find out more
21,000,000,000

Transactions in the last 12 months

11,000

Cash machines and growing

27,000,000

People using our ATMs every month

NM Vault

Rapid and secure cash deposits

A brand new offering from the from the NM Money Group, NM Vault is a new secure cash deposit service. Simply deposit your cash by 4pm and it's in your bank the next working day.

Find out more

ATM Branding

The cost of running a remote ATM network has become unsustainable for a number of financial institutions in the UK.

NoteMachine has been successful in acquiring non-branch ATM networks from a number of high street banks and building societies. We would welcome the opportunity to acquire further ATM estates.

Find out more

COVID-19: Infection risk from handling cash is low, Bank of England concludes

The coronavirus does not survive on banknotes at high levels for very long, according to a study.

006A5036-RS-1024x683

 

By John-Paul Ford Rojas, business reporter, Sky News

The risk of catching COVID-19 through handling banknotes is low, research by the Bank of England has concluded.

It carried out the study after noting a decline in cash use during the pandemic - which the Bank said may partly reflect "concerns about the risk of banknotes transmitting the virus".

 

But it found that even if exposed to a high dosage equivalent to being directly sneezed on, the virus did not survive at high levels on notes - either of the modern polymer or old-fashioned paper variety - for very long.

Survival of the coronavirus on notes appeared in fact to be lower than on many of the other surfaces with which people come into contact in their day-to-day life.

Researchers, using £10 notes, found the level of virus remained stable for one hour after exposure.

In shops, the main infection risks would come from being close to an infected person or handling a shopping basket or trolley, PIN keypads, products on shelves or touchscreens of self-checkout terminals, the study said.

Unlike these surfaces, cash would typically be stored in wallets, tills or safes.

That would make its risk of contamination from a cough or sneeze by an infected person lower than that for exposed surfaces in shops or homes, the report added.

"Contamination of banknotes, where it could occur, is most likely to be indirectly by transfer from the hands of an infected person or when someone touches an infected surface and then touches a banknote," the study said.

"Any contamination by these routes would be likely to result in much lower levels of the virus than by direct contamination modelled in this study.

"Where contamination does happen, this work shows that the virus typically declines rapidly over a period of hours, and it represents no greater risk than other surfaces people come into contact with as part of their everyday lives."

The Bank said there was some evidence the virus decays more slowly on smooth surfaces such as stainless steel than on notes.

It added: "Where low levels persist, it is not clear whether they are present at levels that could potentially establish infection."

The research concluded: "In summary, any risk from handling cash should be low."

The Bank found that a fall in the usage of banknotes since the start of the pandemic was partly to be explained by the slump in spending generally as a result of lockdowns and social distancing rules.

There had also been a decline in debit and credit card use.

"However, from June onwards, consumer electronic payments have continued to recover while ATM withdrawals have levelled off," the Bank said.

"This suggests that COVID may ultimately have longer-lasting effects on cash than on electronic payments."

https://news.sky.com/story/covid-19-infection-risk-from-handling-cash-is-low-bank-of-england-concludes-12141084

 

 

back
Prefer to speak to someone? Please give us a call - 0800 068 9368

A rewarding career is waiting

Could you be part of the NoteMachine team?

We’re always on the lookout for enthusiastic people to be part of our growing, successful business.

Don’t worry about previous experience, most important is an understanding of what makes great service, and a passion to work as part of a customer-focused team. Sound like you?

Find out more

For press and media enquires email: [email protected]