News

All the latest news from NoteMachine

Customer Service Survey Winner

26/09/16

Congratulations to the winner of the Customer Service Survey prize draw Mr Akbar from T&A Stores Cardiff. Thank you to all our customers for taking the time to complete the survey we look forward to hearing your feedback in the November survey. Until then if you have any problems please contact our customer service centre on 0800 068 9368.

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Polymer is coming

10/08/16

Polymer is coming – How will this affect my cash machine? As you may be aware the new Polymer Bank notes are coming. According to the Bank of England – “Polymer banknotes are cleaner, more secure, and more durable than paper banknotes. They will provide enhanced counterfeit resilience, and increase the quality of banknotes in circulation.” On the 13th September 2016 the new £5 note will be in circulation. This will not affect your cash machine. £10 note will be issued in the summer of 2017 – NoteMachine will contact you early next year with a step-by-step guide on the implementation of the new £10 note. £20 note will be issued by 2020 – When the Bank of England confirms the launch date, we will be in contact. There is no need to worry as NoteMachine are here to assist you through this process. If you would like more information on polymer notes, please visit the following websites: thenewfiver.co.uk or bankofengland.co.uk.

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NoteMachine Germany Sales Team

4/08/16

Daniela Mohr, who played a successful role in the sales team of NoteMachine Deutschland GmbH for many years, takes over the position of Team Leader Sales from August 1st, 2016 onward. Daniela Mohr is the person of contact for issues related to our sales activities. Simon Austin the European Development Director for NoteMachine Group, will oversee the development of our National and International Accounts business in Germany. Together with the Managing Director, Bernd Romswinkel, Simon will develop a strengthened resource to build a much larger business in Germany.

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Impressive Growth across the NoteMachine Group

30/03/16

LONDON—April 14, 2016—Financial year 2015 (FY15, ending 30th June 2015) was another strong year for the NoteMachine Group with EBITDA up £8.6 million reaching a total £24.2 million, an increase of 54.4% on the prior year following the acquisition of foreign exchange partner eurochange Ltd. Bolstered by further ATM growth in the free-to-use (FTU) through-the-wall (TTW) market, with significant contracts secured and further uptake from independent retailers. NoteMachine Group has sustained a compound annual growth rate of 31.5% since Corsair Capital’s ownership of the business in 2012 and continues the rate of growth through calendar 2016. Peter McNamara, Chief Executive Officer and Founder, stated, “NoteMachine expects its business momentum to continue to build and for 2016 to be another strong year of growth. This momentum reflects the strengths and expanse of the NoteMachine platform following the successful acquisitions of leading Financial Institutions branch ATM estates, further building NoteMachine’s position as the market choice for both consumers and financial institutions. The growth and success of NoteMachine is a product of the industry leading expertise of the managerial team and the strategic value added to the business through its relationship with Corsair Capital as its core investor.” Raja Hadji-Touma, Partner, Corsair Capital, noted, “NoteMachine’s continued strong results reflect the excellent job performed by our management team and the growing appetite from financial institutions and merchants for the company’s services. We are pleased that Corsair Capital is able to help NoteMachine grow by contributing its expertise of the financial services market and by providing access to our network of relationships. We remain very excited by the prospects and vision for the business”

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eurochange opens 3rd branch in South Wales

18/03/16

Today we opened our 3rd branch in South Wales with the opening of a new branch in the Kingsway Centre, Newport. The Newport branch is the latest of 27 new openings over the last 12 months and illustrates our continued commitment to make foreign exchange as simple and accessible as possible. The new Newport branch offers the full range of eurochange products including Foreign Currency, Multi Currency Prepaid Card, Travellers Cheques, Quick Transfer, Western Union, as well as 2 Through the Wall ATM’s from parent company “We are delighted to continue our expansion into South Wales and our latest opening highlights the public’s desire for a quick, reliable and efficient travel money service.” said Managing Director, Giles Custerson.

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Yorkshire Building Society Group has appointed NoteMachine as their exclusive cash machine provider.

11/02/16

Yorkshire Building Society is the second largest building society in the UK. It has a national network of branches and agencies, assets of £38.5 billion, employs approximately 4,600 people and has 3.3 million customers. In addition to replacing their existing estate with brand new NCR ATMs, NoteMachine will be providing additional services such as automated deposits, mini-statements and voice guidance for visually impaired customers. NoteMachine’s Business Development Director, Ian Vernon, commented “We are delighted to be working with Yorkshire Building Society and look forward to developing a successful relationship. Financial institutions are increasingly considering both the economic and service related benefits of outsourcing their ATM networks. NoteMachine provide an end to end service which delivers industry leading service levels coupled with exceptional value.” YBS Group’s Head of Information Security and Risk, Mike Jolley, stated “Partnering with NoteMachine has allowed us to deliver the best in class ATMs and service to our customers, building on our vision to be the most trusted financial services provider. The engagement has been professional and NoteMachine has worked hand in hand with all areas of our business – a true partnership.”

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Eurochange opens second branch in Wales

2/09/15

One of Britain’s largest foreign exchange providers has opened its second branch in Wales, creating five new jobs in the process. Eurochange, the foreign exchange expert which provides a comprehensive range of travel currencies, is continuing its rapid UK expansion with this new bureau de change inside Cwmbran Shopping Centre. South Wales is also home to parent company NoteMachine and this new branch, which offers the full range of eurochange services including Travel Money, Money Transfers and a free to use ATM, joins their branch in Cardiff which opened earlier this year. “We are delighted to open a second branch in Wales and increase our retail network across the UK to 110th branches” says Giles Custerson, Managing Director of eurochange. “Our exciting expansion plans continue at a fast pace and highlight our commitment to provide a quick, reliable and efficient travel money service to as many people as possible”. In addition to its travel money services, Eurochange operate an International Payments service which allows money to be sent overseas via the same banking systems that high street banks use, ensuring money arrives safely and securely. For more information, visit www.eurochange.co.uk

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NoteMachine launch euro dispensing ATMs

6/05/15

NoteMachine, one of the UK’s leading cash machine operators, has launched its first euro dispensing ATMs. The first three ATMs, located within the eurochange branches of Bournemouth, Boscombe and Rugby, provide an ‘express euro’ service enabling customers to purchase euros quickly and conveniently. The service is commission-free and customers will receive the same euro rate that they would over the counter – maintaining eurochange’s clear pricing strategy. Proving a hit so far, the launch of these euro dispensing ATMs further strengthens the link between NoteMachine and eurochange, the foreign exchange specialist which was acquired by NoteMachine in November 2014. eurochange provide over 60 foreign currencies, multi-currency prepaid cards and travellers’ cheques, as well as a range of international payment options, across 100 branches and online. Further euro dispensing ATMs will be launched this year and in the future there are plans to offer additional currencies such as US Dollars. Peter McNamara, NoteMachine founder and CEO, stated: “It is great news that the development and launch of our ‘express euro’ service means consumers will get fast euros at the same attractive commission-free rate offered by our eurochange branches.”

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NoteMachine Increases Number of Cash Centres

7/01/15

NoteMachine opened a new Cash Centre in October 2014, delivering additional CIT capacity to London and the South East. We now have five Cash Centres situated throughout the UK, with plans for another to be built in 2015. This plays an integral part in providing the highest quality of service to each and every one of our customers as we continue to grow as a business. Peter McNamara, NoteMachine’s Chief Executive Officer says ‘At NoteMachine, we believe we offer benchmark service and availability. By managing as many elements of the operation we believe we can offer the best possible ATM service to the customer. Opening further Cash Centres in the UK underpins this on going strategy’.

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