NoteMachine proactively keeps ATMs as sustainable as possible

The manufacturing and production sector accounts for one-fifth of global carbon emissions and 54% of the world’s energy usage.

Determining the exact carbon footprint of manufacturing an ATM can be complex, including factors such as the materials used, manufacturing processes, transportation and the location of manufacturing facilities. Studies suggest that the manufacturing phase typically contributes a significant portion to the overall carbon footprint of electronic devices like ATMs.

Regular maintenance and upkeep of banking automation equipment helps to extend the lifespan of an ATM machine and is critical to both the efficient operation and to ensure the highest levels of customer service. However, when ATMs develop faults, NoteMachine is one of the few providers who repair, remanufacture and retain our ATM estate, rather than simply upgrading to a newer model.

Reducing the carbon footprint 

The global trend to reduce the carbon footprint and energy consumption of organisations is driven by the urgent need to address climate change. Financial institutions face the challenge of running complex systems and infrastructure, while maintaining their operations at a high level in a sustainable way. 

By reusing existing materials and components for ATMs, it minimises the environmental impact of producing new machines and decreases the amount of electronic waste.

Over 1,500 remanufactured ATMs are installed globally by NoteMachine, and we currently recondition more than 35 ATMs each month. By meticulously remanufacturing existing ATMs, our in-house team of expert engineers produce fully-customisable and comprehensively-tested ATMs, with no compromise on quality and reliability. In fact, our parts are remanufactured to original specifications or better, resulting in a longer meantime between failure. 

All ATM parts and machines go through a strict, two-stage quality-control process involving the engineer building the ATM and an additional engineer inspection carried out. As an extra check, each ATM is soak tested for a minimum of 24 hours before it’s dispatched. 

Cost efficiency

Refurbishment processes can not only extend the lifespan of ATM assets but can also be more cost-effective than purchasing new ones. By refurbishing and updating customers’ ATMs with newer components, it saves on the overall cost of investment by up to 70%.

Faster deployment

It can be quicker to remanufacture an existing ATM than to purchase a new one. It removes the often lengthy procurement, delivery and installation process of purchasing entirely new machines.

Spare parts and inventory services

Obsolescence is a significant concern when manufacturers stop supporting ATM models. NoteMachine has developed many techniques to reduce the ‘time-to-fix’ rates by installing devices to carry out remote activities, as well as ensuring our engineers are equipped with in-house developed advanced diagnostic software. We also have an extensive ATM parts inventory of £5.5 million around the UK at our repair facilities, to minimise downtime, should the part not be held in stock or on an engineer’s vehicle. 

Preventative maintenance

With almost 30 years’ industry experience, NoteMachine also provides nationwide maintenance support for over 18,000 ATMs. Our engineers have multi-vendor expertise to support Diebold, NCR, Triton and legacy Wincor ATMs. 

NoteMachine’s end-to-end ATM maintenance services give our clients industry-leading machine uptime and unbeaten first-time fix rates, regardless of make or model.

With a combined workforce of 300 field engineers, repair centre and warehouse staff, we respond fast to support ATMs and banking equipment, ensuring we deliver excellent customer service at competitive prices. 

Remanufacturing is key to ongoing sustainability 

Whilst not all banks and financial institutions choose to consider remanufacturing of their ATM estate, it’s a practice that many more are considering, especially due to the environmental benefits, as well as cost efficiency and the ability to extend the lifespan of their ATMs. 

If you’d like to know more about our remanufacturing and maintenance services, please feel free to call us on 0800 068 9368 to find out more.

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